State Farm® Insurance Agent Stephanie Lempesis
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cathy Battle
May 23, 2025
5
out of
5
rating by Cathy Battle
"We love all the crew over at Stephanie Lempesis State Farm. They are all very helpful and kind. We have insurance with this business. We liked the people so much we decided to get them to help us with our investments and now we are deciding on other business with them. Stephanie makes it really easy to do business with her and her company. She had gave us a lot of information that we needed. She has also directed us to some people that can help us outside of what she does. This is an all inclusive business."
Lisa Gullian
May 22, 2025
5
out of
5
rating by Lisa Gullian
"Brandi is always very helpful."
We responded:
"Lisa, thank you so much for the fantastic review! I'm glad you had a positive experience with our office."
AliceSun Norman
May 21, 2025
5
out of
5
rating by AliceSun Norman
"I spoke with Brandi today for almost 30 minutes. She was kind and patient in searching for lower rates for me. She was honest and transparent and very helpful. Highly recommend her and this team!"
We responded:
"Hey, AliceSun! Thanks so much for letting us know that Brandi was able to help you find lower rates and that you felt supported throughout the process. Her honesty and patience are qualities we truly value on our team. We appreciate your recommendation!"
Mike Parker
May 20, 2025
5
out of
5
rating by Mike Parker
"Brandi is extremely helpful and fast! It’s a pleasure to work with her"
We responded:
"Thank you, Mike! I'm glad to hear that Brandi has been helpful and efficient in assisting you. It's wonderful to know that working with her has been a pleasure. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
Diadre Basagic
May 15, 2025
5
out of
5
rating by Diadre Basagic
"I was recently in a car Crash. The care that they took and the ease of dealing with the crash was outstanding. They took the stress right out of it."
We responded:
"Thank you, Diadre, for sharing your feedback about your experience! We appreciate you taking the time to let us know. Please contact us if you have any additional questions."
Ms. Arlet
May 6, 2025
5
out of
5
rating by Ms. Arlet
"Thank you Brandi for your assistance. I’m very grateful for the support and professionalism of my State Farm team and agent. I have been a client for 6 years and they have always been very supportive to me and my family’s needs. I recommend the Stephanie Lempesis- State Farm agency for all of your home, auto and life insurance needs."
We responded:
"Thank you, Ms. Arlet, for your kind words! I'm happy to hear that Brandi and the rest of our team have been able to support you and your family over the years. Your recommendation means a lot to us. If you ever need assistance, please feel free to reach out."
Gene Moore
May 6, 2025
5
out of
5
rating by Gene Moore
"THey were quick and direct and I received the documents I needed almost within minutes. Thank you State Farm and Morgan Mills!! :)"
We responded:
"Thank you, Gene! I'm glad to hear that Morgan and our team were able to assist you promptly and efficiently. If you have any more questions or need further assistance, feel free to reach out!"
Steve Dolinsky
May 2, 2025
5
out of
5
rating by Steve Dolinsky
"Brandi was very quick to respond to my needs, and handled my request immediately. Great service!"
We responded:
"Thank you, Steve, for sharing your experience! I'm happy to hear that Brandi was able to assist you promptly and efficiently. We appreciate your kind words and are here to help with any further needs you may have."
Amy Wilkinson
April 29, 2025
5
out of
5
rating by Amy Wilkinson
"Stephanie Lempesis and team has always went above and beyond to help my family with all of our insurance needs ! They always find us the best rates & coverage for our money ! I Highly recommend them !"
We responded:
"Thank you, Amy, for your wonderful feedback! I'm happy to know that our team has been able to assist your family with your insurance needs and find the best rates and coverage. Your recommendation means a lot to us. If you ever have any questions or need further assistance, we're here to help!"
Nicole Warden
April 29, 2025
5
out of
5
rating by Nicole Warden
"I truly wish i had called Stephanie years ago.However I am true blue to companies I do business with and believe in.That being said...It bit me in the rear .After 25 years with our prior insurance company,I realized only recently that i was being charged about 65% more than I am currently ,with State Farm .Thats a hard pill to swallow.The staff in this office not only made my day with the quote they gave me.....They were beyond helpful, and seemed to be just as thrilled as I was. I decided not to look any further and signed up immediately..Thankyou, everyone in this agency!!!"
We responded:
"Thank you, Nicole, for sharing your experience! I'm happy to know that our team was able to provide you with a more affordable option and that you felt supported throughout the process. It's wonderful to hear that our staff made a positive impression on you. If you have any questions or need further assistance, please feel free to reach out to our office. We're here to help!"
Terri Jenkins
April 28, 2025
5
out of
5
rating by Terri Jenkins
"I have been with this office since 2019. Today, I had the pleasure of working with Richard, who demonstrated outstanding professionalism, expertise, and service. His delivery and product knowledge were exceptional, and he provided an excellent overall experience."
We responded:
"Hey, Terri! We're honored to have had you with us since 2019, and it’s rewarding to hear that Richard made such a strong impression with his knowledge and care. Having team members like Richard and customers like you truly makes all the difference. Thank you for supporting our Jacksonville team!"
Jake Bowden
April 25, 2025
5
out of
5
rating by Jake Bowden
"Stephanie and Brandi are quick to jump on things and do what it takes to help you out in your time of need. Highly Recommend."
We responded:
"Thank you, Jake, for your fantastic review! I'm happy to know that we were able to assist you promptly and effectively. Your recommendation means a lot to us. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
Taylor Arseneau
April 24, 2025
5
out of
5
rating by Taylor Arseneau
"Brandi always takes care of me with such professionalism and speed. Been with them for many years now and would never dream of going anywhere else. Our local gals are something special!"
We responded:
"Thank you, Taylor, for your wonderful feedback! I'm happy to hear that Brandi has consistently provided you with professional and speedy service. Our local team truly appreciates your loyalty over the years."
Derek Miner
April 24, 2025
5
out of
5
rating by Derek Miner
"I was having trouble accessing my account to make some updates to my policy, and Jasmine went above and beyond to help me out. She was quick, professional, and incredibly effective in resolving the issue. Great customer service!"
We responded:
"Thank you, Derek, for sharing your experience! I'm happy to hear that Jasmine was able to assist you effectively. Her dedication to providing quick and professional service is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Carol Fowler
April 24, 2025
5
out of
5
rating by Carol Fowler
"Miguel has helped us with our home, cars and motorcycle insurance. We have saved a lot of money due to his knowledge and expertise. And he’s just a phone call away and always willing to answer any questions."
We responded:
"Thank you, Carol, for sharing your experience! I’m glad to hear that Miguel has been helpful with your home, car, and motorcycle coverage. It’s great to know he’s been responsive and available to answer your questions. If there’s anything else you’d like to discuss, feel free to contact our office anytime!"
Choy Diama
April 23, 2025
5
out of
5
rating by Choy Diama
"Best customer service, Brandi is so helpful and explained to me the questions that I asked. Staff in this office are like family. Highly recommended this place for your insurance need. Very happy people. Thank you again for all the help."
We responded:
"Thank you so much, Choy, for your wonderful feedback! I'm delighted to hear that Brandi was able to assist you with your questions and that you felt at home with our team. We truly appreciate your recommendation and are here for any of your insurance needs. Don't hesitate to reach out if you have any questions or need further assistance!"
Frances McLaurin
April 23, 2025
5
out of
5
rating by Frances McLaurin
"The folk at this office are absolutely wonderful. They treat you with kindness and respect. They go above and beyond and they do it with a smile and proper respect. I love them"
We responded:
"Thank you, Frances, for your kind words! I'm happy to know that you feel treated with kindness and respect by our team. We always aim to go above and beyond for our customers, and it's wonderful to know that our efforts are appreciated. If you ever need anything, don't hesitate to reach out!"
Zaina Masri
April 22, 2025
5
out of
5
rating by Zaina Masri
"Switched to this office on the recommendation of a friend and I am pleased with the communication and commitment to service. Brandy and Adrianna are informative and helpful. We’ll done ladies"
We responded:
"Thank you, Zaina, for sharing your experience! I’m glad to know that Brandy and Adrianna have been informative and helpful. Your satisfaction with our communication and service is truly appreciated. If you have any questions or need further assistance, please feel free to reach out."
Karen Strickland
April 18, 2025
5
out of
5
rating by Karen Strickland
"I want to let you know what a great insurance office this is to do business with. Everyone is so friendly and helpful and I especially want to thank Brandi and Richard for all their help with my policy. The other girls are also fantastic."
We responded:
"Thank you, Karen, for your feedback! I’m glad to hear that Brandi and Richard, along with the rest of the team, have been helpful with your policy. We appreciate your kind words and are here to assist with any future needs or questions you may have."
The Collins' Kids
April 16, 2025
5
out of
5
rating by The Collins' Kids
"Highly recommended! Everyone I've had communications with in office and via phone or email, have all been very friendly, professional, and helpful! Everyone answers emails and provides answers and information very quickly!"
We responded:
"Thank you so much! I'm glad to know that our team's friendly and professional service has made a positive impression on you. It's great to hear that our prompt responses and helpful information have met your expectations. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
chaz torpey
April 15, 2025
5
out of
5
rating by chaz torpey
"I just love dealing with Brandi at Lempsis State farm agency.She is so friendly and and eager to please,I have been a customer for several years and it's a pleasure to deal with these folks"
We responded:
"Thank you, Chaz, for sharing your experience! I'm happy to hear that Brandi has made your interactions with our office so enjoyable. It's wonderful to know that you've been with us for several years, and we truly appreciate your loyalty. If you ever need assistance or have questions, feel free to reach out anytime."
Glen Le Master
April 10, 2025
5
out of
5
rating by Glen Le Master
"I have had insurance with State Farm for over fifty years, and it is because of the wonderful agents, like those here at Stephanie Lempesis State Farm. I have been working with Richard and he has bent over backwards to assist me."
We responded:
"Thank you, Glen, for your loyalty to State Farm over the years! I'm delighted to hear that Richard has been so helpful and accommodating. It's wonderful to have such dedicated team members. If you ever need further assistance, please don't hesitate to reach out."
Sandy Ponton
April 10, 2025
5
out of
5
rating by Sandy Ponton
"It has been my experience that insurance agents are very difficult to get a hold of because they are so incredibly busy, not so at this agency, Stephanie has superseded my expectations. I’m in a crunch with a mortgage company that keeps asking for things to be changed and proof of payment change the name of the insured change the name of the mortgage just an endless amount of requests and she has been so patient and so available and made it happen for me. I am incredibly grateful that I have found her! Customer service like this is unique and rare, so kudos, thank you so much for taking care of me and my family.❤️"
We responded:
"Thank you, Sandy, for sharing your experience! I'm so happy to know that I could assist you and provide the support you needed. Your kind words about the service mean a lot, and I'm grateful to be able to help you and your family. If there's anything else you need, please feel free to reach out anytime!"
Ginny Christ
April 9, 2025
5
out of
5
rating by Ginny Christ
"Wonderful service. Long time customers. Very pleased with the service and staff."
We responded:
"Thank you, Ginny, for your kind words and for being a loyal customer! I'm happy to know that you are satisfied with the service and our team!"
Melissa H
April 9, 2025
5
out of
5
rating by Melissa H
"Always readily available and helpful. Been with them for many years."
We responded:
"Thank you, Melissa, for your kind words and loyalty over the years. I'm glad to know that our availability and assistance have been valuable to you!"