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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of William Guler

William Guler

October 17, 2025

5  out of  5
rating by William Guler
"Just signed with this agency. So far.they have been very helpful and attentive..."
We responded:
"Thank you, William! I'm happy to hear that you've found our team helpful and attentive. We're committed to providing excellent service and are here for any questions or needs you might have. Thanks for choosing us!"
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Richard Shaw

October 17, 2025

5  out of  5
rating by Richard Shaw
"It was all good easy to understand"
We responded:
"Thank you, Richard! I'm happy you found everything easy to understand. If you have any more questions or need assistance, feel free to reach out. We're here to help!"
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Karen Ash

October 17, 2025

5  out of  5
rating by Karen Ash
"Excellent!"
We responded:
"Karen, thank you for your feedback! I'm happy you had an excellent experience with our office. If you ever need anything else, feel free to reach out!"
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Delbert Cooper

October 16, 2025

5  out of  5
rating by Delbert Cooper
"She was very polite and even the difficult questions I asked her she found the answer. Very pleasant experience"
We responded:
"Thank you, Delbert! I'm happy to know you had a pleasant experience and that all your questions were answered. If there's anything else you need, feel free to reach out!"
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evelyn crews

October 15, 2025

5  out of  5
rating by evelyn crews
"I use this agency for my auto insurance and will soon transfer my home owners. I've been very happy with the service I have received. They genuinely seem to care about making sure I'm covered if something happens. The agent I worked with was Katie. Recently she was able to find me additional discounts to save me money. I would highly recommend her and this office."
We responded:
"Thank you, Evelyn! I'm glad to hear you're satisfied with our service and that Katie was able to assist you with additional discounts. We appreciate your recommendation and look forward to continuing to support your insurance needs. Let us know if there's anything else we can do for you!"
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Zach Frye

October 14, 2025

5  out of  5
rating by Zach Frye
"Was shopping around for insurance and Katie made it super easy and fast. She gave the right answers and helped me tremendously."
We responded:
"Thank you, Zach! I'm happy to hear that Katie made your insurance shopping experience easy and fast. It's great to know she provided the right answers and was so helpful. If you need anything else, feel free to reach out!"
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Ramon Richardson

October 13, 2025

5  out of  5
rating by Ramon Richardson
"Katie was very professional and eager to find savings for my automobile insurance needs.. very pleased"
We responded:
"Thank you, Ramon! I'm happy to hear that Katie provided professional service and helped with your automobile insurance needs. We appreciate your feedback and are always here to assist with any future questions or needs. Thanks for choosing us!"
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Carol D Trip

October 13, 2025

5  out of  5
rating by Carol D Trip
"Great people to work with Thank you Ms Amber"
We responded:
"Thank you, Carol! I'm happy to hear that you enjoyed working with our team, and I'll be sure to pass your kind words along to Amber. We’re always here if you need anything else!"
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WP Bryan

October 10, 2025

5  out of  5
rating by WP Bryan
"Recently, we called to review our auto policies to see if we could save any money. Katie explained what we had in easy to understand detail and guided us in making appropriate changes for our current needs. We are now better protected for less cost! We would recommend this agency and Katie specifically!"
We responded:
"Thank you, WP Bryan! I'm happy to hear that Katie was able to assist you with your policies and help you find savings while enhancing your coverage. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Roslyn Ross

October 10, 2025

5  out of  5
rating by Roslyn Ross
"Office staff is very very nice always. And very efficient."
We responded:
"Thank you, Roslyn! I'm happy to know that you find our office staff both nice and efficient. We’re committed to providing excellent service every time. Let us know if there's anything else we can do for you!"
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mattie rush

October 10, 2025

5  out of  5
rating by mattie rush
"Jasmine Gomillion from State Farm is phenomenal she have the best personality. She was professional from the beginning to the end of the transactions to switch my auto insurance needs. If you want to have a smooth transaction and get knowledgeable information to assist you in reasonable auto insurance please reach out to Jasmine. Once again thanks Jasmine you the best"
We responded:
"Thank you, Mattie, for your wonderful feedback! I'm delighted to hear that Jasmine provided such a professional and smooth experience for your auto insurance needs. We truly appreciate your recommendation and are always here to help with any other questions or needs. Thanks for choosing us!"
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Mrs Johnson

October 9, 2025

5  out of  5
rating by Mrs Johnson
"Jasmine had been very helpful answering all my questions."
We responded:
"Thank you, Mrs. Johnson! I'm happy to hear that Jasmine was able to assist you with all your questions. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If there's anything else we can do for you, just let us know!"
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Ebony Wright

October 7, 2025

5  out of  5
rating by Ebony Wright
"It was a pleasure speaking with Miguel over the phone to get an auto quote. By far this was the best experience I have ever had with shopping around for car insurance, he was very knowledgeable and took his time to make sure he explained everything about the policy. By the end of the conversation I was very confident in knowing what I was getting with my coverage."
We responded:
"Thank you, Ebony! I'm happy to hear that Miguel provided you with such a positive experience while discussing your quote. It's great to know you felt confident about your coverage after speaking with him. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Donald Boniface

October 3, 2025

5  out of  5
rating by Donald Boniface
"Katie represents her company very well. she's very knowledgeable, polite ,courteous and professional."
We responded:
"Thank you, Donald! I'm happy to hear that Katie made such a positive impression. Her professionalism and knowledge are truly valued in our office. If you have any more questions or need assistance, feel free to reach out!"
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joe trottie

September 30, 2025

5  out of  5
rating by joe trottie
"Always there to support us. Thank you."
We responded:
"Thank you, Joe! I'm happy to know that you feel supported by our team. We're always here to assist you with any insurance needs. Thanks for choosing us!"
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Salena Channel

September 29, 2025

5  out of  5
rating by Salena Channel
"They have provided services for my family over 6 years. Quick response, quality service and proactive approach. I highly recommend them. Jaelene is very professional, high performance and very thoughtful."
We responded:
"Salena, thank you for your wonderful feedback! I'm happy to hear that our services have been valuable to your family for over six years. Jaelene is indeed a fantastic part of our team, and I'm glad her professionalism and thoughtfulness made a positive impact. We appreciate your recommendation and look forward to continuing to serve you. Let us know if there's anything else we can assist you with!"
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Ryan Popat

September 25, 2025

5  out of  5
rating by Ryan Popat
"I absolutely LOVE doing business with this State Farm team. Everyone from the receptionist to Richard are just so amazingly accommodating and get my all my little pesky requests handled in a jiffy. OH and don’t get me started on Jasmine…she is like a little robot and gets my certificates of insurance so fast!! Makes me look like a super star with my clients when im able to get them those certificates. We have 4 businesses insured with them and looking to add more Highly recommend this team for anyone that’s shopping around for the best insurance at a reasonable price."
We responded:
"Thank you, Ryan! I'm happy to know that our team, including Richard and Jasmine, has been able to assist you so effectively. It's great to hear that we can support your businesses and make things easier for you. We appreciate your recommendation and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can do for you!"
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Loren Worley

September 25, 2025

5  out of  5
rating by Loren Worley
"Our agent Katie has been so helpful in helping us save money but also bundling our policies, which also helped save some money too! She’s been very helpful with all of my questions and making sure we are very well taken care of!"
We responded:
"Loren, thank you for sharing your experience! I'm happy to hear that Katie has been so helpful in bundling your policies and addressing your questions. Our team is committed to ensuring you feel well taken care of. Let us know if there's anything else we can assist you with!"
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Deirdre Parrott

September 25, 2025

5  out of  5
rating by Deirdre Parrott
"I transferred my State Farm Auto insurance from Illinois. I spoke with Miranda and she was very helpful. The transfer was easy and efficient. Miranda was friendly and told me to feel free to call if I had any questions."
We responded:
"Thank you for the 5-star rating, Deirdre! We’re glad to hear the team made your transition smooth and straightforward. It’s great to know you felt comfortable reaching out, and we’re here whenever you need assistance."
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Doug Bosse

September 24, 2025

5  out of  5
rating by Doug Bosse
"Best State Farm office in Jacksonville!!"
We responded:
"Thank you, Doug! I'm happy to know you think so highly of our office here in Jacksonville. We’re committed to providing excellent service and appreciate your support. Let us know if you need anything else!"
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Jordan Ellenburg

September 23, 2025

5  out of  5
rating by Jordan Ellenburg
"Highly recommend! I switched my vehicle insurance policy with the help of Katie Curry and it was quick, smooth, and I ended up saving a lot more money than I expected! Thank you!!!"
We responded:
"Jordan, thank you for your fantastic review! I'm delighted to hear that Katie made your switch so seamless and beneficial. We're always here to assist with any of your insurance needs. Thanks for choosing us!"
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taylor bibbins

September 19, 2025

5  out of  5
rating by taylor bibbins
"They are very loyal to their customers!!! Also gives the beat deals!!"
We responded:
"Thank you, Taylor! I'm happy to know you appreciate our commitment and the deals we offer. Your satisfaction is important to us. Let us know if there's anything else we can assist you with!"
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Casey

September 19, 2025

5  out of  5
rating by Casey
"The lady in this office, I’m sorry I forgot her name was so nice, kind and helpful when I needed help with my policy. So nice to hear a real voice, I’m so tired of recorded voices these days. Great office."
We responded:
"Casey, thank you for your wonderful feedback! I'm glad to hear that our team was able to assist you with kindness and a personal touch. If you ever need anything else, feel free to reach out!"
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Shane

September 19, 2025

5  out of  5
rating by Shane
"I switched my Insurance to this Statefarm and not only saved a bunch of money but had coverage added that I didn’t know I was missing until Katie informed me of it. And adding some coverages didn’t raise my payment at all."
We responded:
"Thank you, Shane! I'm happy to hear that switching to our office has been beneficial for you. It's great to hear that Katie was able to assist so effectively. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Kellie Ann Mcfarland

September 18, 2025

5  out of  5
rating by Kellie Ann Mcfarland
"Amanda did a fantastic job helping me lower my Auto Insurance with switching to them. I saved $100 very friendly fast service explained everything and I'm truly happy."
We responded:
"Thank you, Kellie! I'm delighted to hear that Amanda was able to assist you in lowering your insurance and that you found the service friendly and efficient. It's wonderful to know you're truly happy with the experience. If you have any more questions or need further assistance, feel free to reach out anytime!"