State Farm® Insurance Agent Stephanie Lempesis
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Terri Knight
January 7, 2025
5
out of
5
rating by Terri Knight
"I enjoyed working with Maranda. She was knowledgeable, thorough and patient. She was able to get me a lower rate than the company I was with, and better coverage."
We responded:
"Terri, I'm so grateful for your 5-star rating! It's wonderful to know that you had a positive experience with us. If you ever have any questions or need assistance, don't hesitate to reach out. We're here to help!"
Chuck Martin
December 27, 2024
5
out of
5
rating by Chuck Martin
"Very helpful and pleasant . Took the time to find me every discount and still was $100 cheaper , with better coverage ."
We responded:
"Thank you, Chuck, for sharing your experience! I'm glad to know that our efforts to find you every discount resulted in better coverage at a lower cost. It's wonderful to hear that you found the process helpful and pleasant. If you have any further questions or need assistance, feel free to reach out. We're here to help!"
claytonj3988
December 23, 2024
5
out of
5
rating by claytonj3988
"Excellent service very satisfied with my policy. Been with state farm over 8 years."
We responded:
"I'm glad to hear you're satisfied with your policy and the service provided! It's wonderful to know you've been with us for over 8 years. If you ever have any questions or need assistance, don't hesitate to reach out. Thank you for your continued trust in our office!"
Anastasia75
December 18, 2024
5
out of
5
rating by Anastasia75
"Absolutely in love with my agent and company itself for many years. Great customer service, amazing people. Never felt more secure and protected. Thank you, great people for making our life’s less chaotic and more protected."
We responded:
"Thank you so much, Anastasia! I'm happy to know that you feel secure with our service. Our team is dedicated to providing excellent customer service, and it's wonderful to hear that we've made a positive impact on your life. We're here to help with any further insurance needs or questions you may have!"
Karyn Brooks
December 16, 2024
5
out of
5
rating by Karyn Brooks
"Had a very pleasant experience today speaking with Adriane Grosshans. I was trying to see if my rates could be reduced in any way. While we were speaking we came to the conclusion that I do have the best rate available. Thank you for all you did for me today, Adriane."
We responded:
"Thank you, Karyn, for sharing your experience with Adriane! I'm glad to hear that she was able to assist you in confirming that you have the best rate available. We appreciate your feedback and are always here to help with any future questions or needs."
Tiffanie Wallace
December 13, 2024
5
out of
5
rating by Tiffanie Wallace
"Courtesy, fast and efficient. Best service ever Shanda is the greatest."
We responded:
"Thank you, Tiffanie, for your wonderful feedback! I'm so happy to know you found our service courteous, fast, and efficient. Shanda truly is an amazing part of our team, and we're grateful for her dedication. If you need any further assistance, feel free to reach out. We're here to help!"
Rafael Valazquez
December 12, 2024
5
out of
5
rating by Rafael Valazquez
"Today I have another opportunity to prove the pleasure of dealing with this agency, Brandi, Stephanie and others have an excellent customer service and make me happy to be their customer. They always answer their phone and find me solutions for my questions."
We responded:
"Thank you, Rafael, for your review! We're happy to have your feedback and are here to assist with any future needs or questions. Don't hesitate to reach out!"
Sheryl Bishop
December 10, 2024
5
out of
5
rating by Sheryl Bishop
"I needed to get auto and homeowners insurance taken care of for a move to Florida and Shanda and Maranda we’re able to get everything taken care of within a couple of hours…it couldn’t have been simpler! They were truly a pleasure to work with!"
We responded:
"Sheryl, thank you for your wonderful review! I'm so glad to hear that Shanda and Maranda were able to assist you efficiently with your insurance needs for your move to Florida. It's great to know that the process was smooth and enjoyable for you. We appreciate your kind words and look forward to helping you with any future insurance needs."
Robin Smit
November 26, 2024
5
out of
5
rating by Robin Smit
"Brandi is always very friendly and Helpful. Thank you! Everyone else is very friendly too, I always seem to talk with Brandi mostly."
We responded:
"Robin, thank you for your kind words! We're glad to hear that Brandy has been friendly and helpful. If you need any further assistance, don't hesitate to reach out!"
shtrini7
November 25, 2024
5
out of
5
rating by shtrini7
"This office employees are wonderful. They actually answer your question and if they don’t have an answer they will route you to the right person."
We responded:
"Thank you, Shtrini, for your wonderful review! We're glad our team could assist you effectively and ensure you got the answers you needed. It's great to know you felt well-supported. If you have any more questions or need further assistance, we're always here to help!"
Lauren Alexandra
November 20, 2024
5
out of
5
rating by Lauren Alexandra
"I’m so thankful for Brandi’s assistance! She made reviewing my insurance a breeze! Thank you, Brandi 😃"
We responded:
"Lauren, thank you for your wonderful review! I'm so happy to hear that Brandi made your insurance review process smooth and easy. We appreciate your kind words and are always here to help with any future needs. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Lyle Marsh
November 20, 2024
5
out of
5
rating by Lyle Marsh
"Stephanie’s State Farm office is always great to work with. Brandi just helped me add a new vehicle to my policy and it was super easy and quick. Great staff and service."
We responded:
"Lyle, thank you for your wonderful review! I'm glad to hear that Brandi made adding your new vehicle to your policy so easy and quick. Our team always strives to provide great service, and it's satisfying to know we met your expectations. If you need any further assistance, don't hesitate to reach out. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Kailey Diebel
November 20, 2024
5
out of
5
rating by Kailey Diebel
"It was refreshing looking over auto insurance with someone who made sure I understand what I had and what I needed. We appreciate all the guidance and support so much."
We responded:
"Kailey, thank you so much for your kind words! It's important to us that you feel confident and informed about your coverage. If you have any more questions or need further assistance, we're always here to help. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Hali Valeo
November 20, 2024
5
out of
5
rating by Hali Valeo
"Brandi has been very helpful making sure we are getting set up for myself and my kids life insurance. 10/10."
We responded:
"Brandi and I are happy to have been able to assist you with setting up life insurance for you and your kids! Your 10/10 rating means a lot to us. If you have any further questions or need additional assistance, don’t hesitate to reach out. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Meredith Cleaves
November 19, 2024
5
out of
5
rating by Meredith Cleaves
"Shanda was very helpful! She helped save us money and made the switch easy, smooth and fast!"
We responded:
"Thank you, Meredith! I'm so glad Shanda could assist you in saving money and making the switch seamless and quick. We appreciate your feedback and are always here to help with any future needs. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Kaitlynn Nutter
November 18, 2024
5
out of
5
rating by Kaitlynn Nutter
"Brandi helped us switch from Geico to State Farm with a lower monthly payment! She is amazing and loved working with her."
We responded:
"Kaitlynn, thank you for sharing your experience! I'm happy to hear that Brandi was able to assist you in switching from Geico to State Farm with a lower monthly payment. We appreciate your kind words and are grateful to have Brandi on our team. If you have any further questions or need assistance in the future, our office is here to help. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Brandi Goodman
November 18, 2024
5
out of
5
rating by Brandi Goodman
"I recently had the pleasure of working with Shanda to find a hospital insurance policy, and I couldn't be happier with the experience. She was incredibly knowledgeable, patient, and attentive to my needs. Shanda took the time to explain all my options in detail and made sure I understood everything before making a decision. Thanks to her expertise, I now have a policy that fits perfectly with my needs and budget. I highly recommend Shanda to anyone looking for hospitalizations insurance. Thank you for your outstanding service!"
We responded:
"Brandi, thank you for your wonderful review! I'm glad to hear that Shanda was able to assist you so effectively with your hospital insurance policy. Her knowledge and patience are truly invaluable, and it's great to know she made the process clear and straightforward for you. We appreciate your recommendation and are here for any further needs or questions you might have. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Sarah Harris
November 18, 2024
5
out of
5
rating by Sarah Harris
"Brandi helped review my insurance and made sure I understood exactly what I was getting. She was very personable which was refreshing in today’s world. 10/10"
We responded:
"Sarah, thank you for your wonderful review! I'm so happy Brandi was able to assist you with your insurance review and ensure you understood everything clearly. Her personable approach is something we truly value in our team. If you have any further questions or need assistance, we're here to help! - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Ashlyn Smart
November 18, 2024
5
out of
5
rating by Ashlyn Smart
"Brandi has been a pleasure to work with! She is very professional, friendly, and informative. I would highly recommend my family and friends to her."
We responded:
"Ashlyn, thank you for your wonderful review! I'm glad to hear that Brandi has provided you with professional, friendly, and informative service. Your recommendation means a lot to us. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Aaron Vargo
November 15, 2024
5
out of
5
rating by Aaron Vargo
"Couldn’t be happier with how Richard helped me get into State Farm. He answered every random question I asked and I would recommend him to anyone."
We responded:
"Aaron, thank you for sharing your experience! I'm glad to hear that Richard was able to assist you with all your questions and make the transition to State Farm smooth. We appreciate your recommendation and are here for any future needs you might have. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Margaret Bronson
November 14, 2024
5
out of
5
rating by Margaret Bronson
"Stephanie's team of professionals know their insurance. Richard, Adriana, & Brandi were Godsends helping me to understand my household's insurance coverages. Thank you!"
We responded:
"Margaret, I'm so happy to hear that Richard, Adriana, and Brandi were able to assist you with understanding your household's insurance coverages. Our team is dedicated to providing professional and knowledgeable service. Thank you for your kind words and for trusting us with your insurance needs. If you have any further questions or need assistance in the future, we're here to help! - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Ally McGowan
November 14, 2024
5
out of
5
rating by Ally McGowan
"I love Stephanie! She has been so helpful and honest since I first came to her a few years ago. Her whole team is so genuine and helpful, Kacie has always been quick to respond or pick up the phone. Just recently I had a billing question and Stephanie had her billing expert Jasmine contacting me within minutes with guidance. Thank you so much Stephanie and your own team!!"
We responded:
"We love you Ally!! Thank you 😊"
Alexa Cason
November 14, 2024
5
out of
5
rating by Alexa Cason
"I’m new to the state & was pleasantly surprised to find an Insurance Agency that actually has customer service. Thank you Richard for making a “must-do” task enjoyable. You were very professional, knowledgeable & pleasant. It’s really hard to find good customer service anymore & I was impressed!!! Employees are a reflection of the business they work for. I give Richard & this agency a big “THUMBS UP”! 👍🏽"
We responded:
"Welcome to the state, Alexa! We’re so glad you found us and that Richard made your experience a positive one. He's all about making insurance easy and enjoyable, and it’s fantastic to hear he left such a great impression. If you need any further assistance, don't hesitate to reach out. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Amelia Bowman
November 13, 2024
5
out of
5
rating by Amelia Bowman
"Brandi is absolutely amazing! She took the time to review my policies to make sure my family and I were adequately covered."
We responded:
"Brandi is indeed wonderful! I'm happy she could take the time to review your policies and ensure your family is well-covered. We appreciate your feedback and are here for any further insurance needs. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Spence
November 12, 2024
2
out of
5
rating by Spence
"Was covered by this State Farm office from 2021 through 2024. Made an address change and received no notification that my monthly premium would go up 35%. Would not recommend."
We responded:
"Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience and frustration you experienced due to the change in your monthly premium. We understand how important it is to be fully informed about any changes to your policy. While certain factors, such as address changes, can impact premium rates, it is our responsibility to ensure that you are made aware of these adjustments in a timely manner. We are sorry that this communication did not meet your expectations."