State Farm® Insurance Agent Stephanie Lempesis

"Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience and frustration these calls have caused. I want to clarify that our office is not open and does not make calls before we open at 8 AM, so the early morning call you received was likely from another agency. Additionally, I have checked our records, and your number is no longer listed in our prospect book. However, I understand how upsetting unwanted calls can be, so if you continue to receive calls that appear to be from our agency, please let us know immediately so we can investigate further. We take your privacy seriously and appreciate your feedback as it helps us improve."

"Thank you for your review, Kimberly! I'm glad to hear that Maranda was able to assist you with her knowledge and friendly service. We appreciate your feedback and are here if you need anything else!"

"Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience and frustration these calls have caused. I want to clarify that our office is not open and does not make calls before we open at 8 AM, so the early morning call you received was likely from another agency. Additionally, I have checked our records, and your number is no longer listed in our prospect book. However, I understand how upsetting unwanted calls can be, so if you continue to receive calls that appear to be from our agency, please let us know immediately so we can investigate further. We take your privacy seriously and appreciate your feedback as it helps us improve."

"Thank you, Fannie! I'm happy to know you appreciated our service and found our team professional and people-oriented. We’re committed to providing excellent support. Let us know if there's anything else we can assist you with!"

"Thank you, M Khanam! I'm happy you found our service and pricing to your satisfaction. Your support means a lot to us. Let us know if there's anything else we can assist you with!"

"Thank you, Shawnci! I'm happy to hear that working with Adriane was a pleasure. Our team is dedicated to providing excellent service, and it's great to know Adriana made a positive impact. If you have any more questions or need assistance, feel free to reach out!"

"Hi Abdullah, Thank you for your feedback. We want to clarify that any policy changes must be authorized with signed forms. You requested to reduce coverage and signed the necessary paperwork. I apologize that when you called the after-hours team to reinstate coverage, it didn’t revert to the original policy. However, we mailed you a new policy outlining all the details. After resolving this issue, my team and I believed you were satisfied with how it was handled, as it has been about two weeks since. Regarding billing, when changes are requested, the bill is adjusted accordingly. We recently emailed you the necessary form again this week, which still needs to be signed to finalize your coverage changes. We’re here to assist you if you have any questions. Please feel free to contact us anytime."

"Hey, Victoria! Thank you for sharing your experience and for trusting us with your car insurance. We’re happy to hear everything from the price to the customer service made for a great experience."

"Thank you, Kirby! I'm happy to hear that our team, especially Miguel, were able to help you increase your coverage while lowering your payment. It's great that you now have a clear understanding of your insurance. We're grateful for your trust and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"

"Thank you for your fantastic feedback! I'm glad to hear that Will and the team were able to help you find the right auto insurance. We aim to provide clear communication and outstanding service, and it's wonderful to know that made a difference for you. If you ever need more assistance or have questions, don't hesitate to get in touch!"

"Thank you, Philip! I'm glad to hear that the transfer of your insurance went smoothly and that you're satisfied with the coverage price. Your happiness is important to us. If you have any more questions or need assistance, feel free to reach out anytime!"

"Thank you, je cunningham, for your wonderful feedback! I'm delighted to hear that Katie and our office have made a positive impact with our personal touch and dedication. Your satisfaction is our priority, and we're grateful to have you with us. Let us know if there's anything else we can assist you with!"

"Thank you, Ebony Monique! I'm so happy to hear about your positive experience with Miguel. It's wonderful to know he was able to assist you with better coverage and provide clear explanations. We appreciate your feedback and are always here to help with any future needs!"

"Thank you, Catherine, for your wonderful feedback! I'm happy to hear that Katie was able to assist you so efficiently and that you felt well taken care of. We're grateful for your trust and look forward to continuing to serve your insurance needs. If you ever have any questions or need further assistance, feel free to reach out!"

"Victor, thank you for your wonderful feedback! I'm happy to hear that the team, especially Adriane, was able to provide you with the knowledge and assistance you needed for your insurance policies. We’re committed to offering professional service and are here for any future needs you may have. Let us know if there's anything else we can assist with!"

"Thank you, Scott, for sharing your wonderful experience with our office! I'm so happy to hear that Maranda and the team provided you with exceptional service. It's great to know that you found the options we offered to be well-suited for both you and your mother. Your confidence in our service and recommendation means a lot to us. If you ever need anything else, feel free to reach out!"

"Jayson, thank you for your fantastic feedback! I'm so happy to hear that Katie was able to assist you with moving your policies to Florida. We appreciate your trust in us and are here to help with any future needs. Let us know if there's anything else we can do for you!"

"Thank you, Natalie! I'm happy to hear that Katie was able to assist you in finding the right insurance. We appreciate your kind words about our office. If you ever need anything else, feel free to reach out!"

"Thank you, Sydney! I'm happy to hear that Miguel was able to assist you thoroughly and ensure you understood everything. We appreciate your recommendation and are here for any future questions or needs. Thanks for choosing us!"

"Thank you, Anethette! I'm happy to hear that Adriana was able to assist you effectively with your policy review. Our team is committed to providing clear and comprehensive support. If you have any more questions or need further assistance, feel free to reach out!"

"Blayne, thank you for sharing your experience! I'm happy we could offer you better rates. If you have any more questions or need further assistance, feel free to reach out. Thanks for choosing us!"

"Thank you, Jasmine! I'm so happy to hear about your positive experience with Katie. She truly enjoys making the process smooth and beneficial for our customers. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out!"

"Nancy, thank you for your wonderful feedback! I'm happy to hear that Katie provided you with such a positive experience. Our team is dedicated to meeting your needs, and it's great to know Katie was able to do just that. If there's anything else we can assist you with, feel free to reach out!"

"Thank you, Shakeria! I'm happy you found the process of getting car insurance with us easy and fast. Your satisfaction is important to us. Let us know if there's anything else we can assist you with!"