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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ebony Wright

October 7, 2025

5  out of  5
rating by Ebony Wright
"It was a pleasure speaking with Miguel over the phone to get an auto quote. By far this was the best experience I have ever had with shopping around for car insurance, he was very knowledgeable and took his time to make sure he explained everything about the policy. By the end of the conversation I was very confident in knowing what I was getting with my coverage."
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Donald Boniface

October 3, 2025

5  out of  5
rating by Donald Boniface
"Katie represents her company very well. she's very knowledgeable, polite ,courteous and professional."
We responded:
"Thank you, Donald! I'm happy to hear that Katie made such a positive impression. Her professionalism and knowledge are truly valued in our office. If you have any more questions or need assistance, feel free to reach out!"
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joe trottie

September 30, 2025

5  out of  5
rating by joe trottie
"Always there to support us. Thank you."
We responded:
"Thank you, Joe! I'm happy to know that you feel supported by our team. We're always here to assist you with any insurance needs. Thanks for choosing us!"
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Salena Channel

September 29, 2025

5  out of  5
rating by Salena Channel
"They have provided services for my family over 6 years. Quick response, quality service and proactive approach. I highly recommend them. Jaelene is very professional, high performance and very thoughtful."
We responded:
"Salena, thank you for your wonderful feedback! I'm happy to hear that our services have been valuable to your family for over six years. Jaelene is indeed a fantastic part of our team, and I'm glad her professionalism and thoughtfulness made a positive impact. We appreciate your recommendation and look forward to continuing to serve you. Let us know if there's anything else we can assist you with!"
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Ryan Popat

September 25, 2025

5  out of  5
rating by Ryan Popat
"I absolutely LOVE doing business with this State Farm team. Everyone from the receptionist to Richard are just so amazingly accommodating and get my all my little pesky requests handled in a jiffy. OH and don’t get me started on Jasmine…she is like a little robot and gets my certificates of insurance so fast!! Makes me look like a super star with my clients when im able to get them those certificates. We have 4 businesses insured with them and looking to add more Highly recommend this team for anyone that’s shopping around for the best insurance at a reasonable price."
We responded:
"Thank you, Ryan! I'm happy to know that our team, including Richard and Jasmine, has been able to assist you so effectively. It's great to hear that we can support your businesses and make things easier for you. We appreciate your recommendation and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can do for you!"
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Loren Worley

September 25, 2025

5  out of  5
rating by Loren Worley
"Our agent Katie has been so helpful in helping us save money but also bundling our policies, which also helped save some money too! She’s been very helpful with all of my questions and making sure we are very well taken care of!"
We responded:
"Loren, thank you for sharing your experience! I'm happy to hear that Katie has been so helpful in bundling your policies and addressing your questions. Our team is committed to ensuring you feel well taken care of. Let us know if there's anything else we can assist you with!"
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Deirdre Parrott

September 25, 2025

5  out of  5
rating by Deirdre Parrott
"I transferred my State Farm Auto insurance from Illinois. I spoke with Miranda and she was very helpful. The transfer was easy and efficient. Miranda was friendly and told me to feel free to call if I had any questions."
We responded:
"Thank you for the 5-star rating, Deirdre! We’re glad to hear the team made your transition smooth and straightforward. It’s great to know you felt comfortable reaching out, and we’re here whenever you need assistance."
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Doug Bosse

September 24, 2025

5  out of  5
rating by Doug Bosse
"Best State Farm office in Jacksonville!!"
We responded:
"Thank you, Doug! I'm happy to know you think so highly of our office here in Jacksonville. We’re committed to providing excellent service and appreciate your support. Let us know if you need anything else!"
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Jordan Ellenburg

September 23, 2025

5  out of  5
rating by Jordan Ellenburg
"Highly recommend! I switched my vehicle insurance policy with the help of Katie Curry and it was quick, smooth, and I ended up saving a lot more money than I expected! Thank you!!!"
We responded:
"Jordan, thank you for your fantastic review! I'm delighted to hear that Katie made your switch so seamless and beneficial. We're always here to assist with any of your insurance needs. Thanks for choosing us!"
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taylor bibbins

September 19, 2025

5  out of  5
rating by taylor bibbins
"They are very loyal to their customers!!! Also gives the beat deals!!"
We responded:
"Thank you, Taylor! I'm happy to know you appreciate our commitment and the deals we offer. Your satisfaction is important to us. Let us know if there's anything else we can assist you with!"
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Casey

September 19, 2025

5  out of  5
rating by Casey
"The lady in this office, I’m sorry I forgot her name was so nice, kind and helpful when I needed help with my policy. So nice to hear a real voice, I’m so tired of recorded voices these days. Great office."
We responded:
"Casey, thank you for your wonderful feedback! I'm glad to hear that our team was able to assist you with kindness and a personal touch. If you ever need anything else, feel free to reach out!"
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Shane

September 19, 2025

5  out of  5
rating by Shane
"I switched my Insurance to this Statefarm and not only saved a bunch of money but had coverage added that I didn’t know I was missing until Katie informed me of it. And adding some coverages didn’t raise my payment at all."
We responded:
"Thank you, Shane! I'm happy to hear that switching to our office has been beneficial for you. It's great to hear that Katie was able to assist so effectively. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Kellie Ann Mcfarland

September 18, 2025

5  out of  5
rating by Kellie Ann Mcfarland
"Amanda did a fantastic job helping me lower my Auto Insurance with switching to them. I saved $100 very friendly fast service explained everything and I'm truly happy."
We responded:
"Thank you, Kellie! I'm delighted to hear that Amanda was able to assist you in lowering your insurance and that you found the service friendly and efficient. It's wonderful to know you're truly happy with the experience. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Patrick Crowther

September 17, 2025

5  out of  5
rating by Patrick Crowther
"Thanks for all your help"
We responded:
"Thank you, Patrick! I'm happy to know you appreciated the help. If you ever need anything else, feel free to reach out!"
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Teresa

September 15, 2025

5  out of  5
rating by Teresa
"Have always received excellent customer service. Especially when I call the office, prompt service."
We responded:
"Thank you, Teresa! I'm happy to know that you've consistently received excellent service from our office. We strive to provide prompt and attentive assistance every time you call. If there's anything else we can do for you, just let us know!"
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gene wilson

September 15, 2025

5  out of  5
rating by gene wilson
"Maranda was outstanding ! I couldn’t have asked for a more dedicated insurance professional . Thank you - Maranda !!"
We responded:
"Gene, thank you for your fantastic feedback! I'm delighted to hear that Maranda provided such dedicated service. We appreciate your trust in us and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Brenda DiMaro

September 15, 2025

5  out of  5
rating by Brenda DiMaro
"Car insurance"
We responded:
"Thank you, Brenda! I'm happy to know you're satisfied with your insurance experience. Our team is dedicated to providing excellent service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Michael Tolbert

September 8, 2025

5  out of  5
rating by Michael Tolbert
"Miguel was great to work with and made the entire process of switching to State Farm auto insurance super easy. Also, saved me close to $50 a month! Very friendly and great team at this office. Thanks again!"
We responded:
"Thank you, Michael! I'm glad Miguel made your switch to State Farm auto insurance smooth and that you're saving money. Our team is here to provide friendly service. Let us know if you need anything else!"
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David Simmons

August 28, 2025

5  out of  5
rating by David Simmons
"Good afternoon, I just finished paying my car insurance for the month and I had the pleasure of talking with Jaelene and she was very knowledgeable and extremely helpful. And I greatly appreciate her for all of her help."
We responded:
"David, thank you for your wonderful feedback! I'm glad to know that you've had such a positive experience with us over the years. Our team is dedicated to providing helpful and friendly service. If you ever need anything or have questions, feel free to reach out. We're here to help!"
Profile photo of Anna Glenn

Anna Glenn

August 27, 2025

5  out of  5
rating by Anna Glenn
"Miguel went above and beyond to make sure I was taken care of today. He worked passed office hours and around technical difficulties to ensure he got the job done. Couldn’t ask for better service!"
We responded:
"Anna, thank you for your wonderful feedback! I'm so happy to hear that Miguel provided exceptional service and went the extra mile for you. Our team is committed to ensuring our customers are well taken care of. If you need anything else, feel free to reach out!"
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Terry Perkins

August 26, 2025

5  out of  5
rating by Terry Perkins
"By far the best agent. I've been a member for years and this is the best agent and staff, ever."
We responded:
"Thank you, Terry! I'm so happy to hear that you consider us the best. It's wonderful to know that our team has made a positive impact over the years. If there's anything more we can do for you, just let us know!"
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Calvin Gardner

August 25, 2025

5  out of  5
rating by Calvin Gardner
"Brandi is a true professional! Prompt and customer centered service is why I do business with this arm of State Farm."
We responded:
"Thank you, Calvin! I'm happy to hear that Brandi provided you with prompt and customer-centered service. We appreciate your business and are committed to maintaining the high standards you expect. Let us know if there's anything else we can assist you with!"
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Michael Hinson

August 22, 2025

5  out of  5
rating by Michael Hinson
"Have been a customer for several years now. Have always been pleased with the service that I’ve received. Always willing to help answer any question I’ve had. Helped save me money on my insurance. I have both home and auto with them. Keep up the great service!"
We responded:
"Thank you, Michael, for your kind words! I'm happy to hear that you've been satisfied with our service over the years. It's great to know we've been able to assist with your insurance needs while helping you save money. We’re here to help with any questions you might have in the future!"
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Kayla Miller

August 19, 2025

5  out of  5
rating by Kayla Miller
"This agency is great! I have had renters and auto insurance with Stephanie’s agency for several years now and the service from the staff has always been outstanding. They take the time to answer all my coverage questions, they always ensure I’m being offered fair premium pricing, and apply all discounts I qualify for. Each and every interaction has been painless—even when things go wrong! I previously had an issue with my auto-payment and when I reached out I received a response within the hour. They helped me quickly resolve the issue. No long waits on the phone, no hassle, just quality customer service. It’s the reason I’ve stayed a loyal customer for years! Highly recommend."
We responded:
"Thank you so much, Kayla! I'm really happy to hear that you've had such a positive experience with our office over the years. It's wonderful to know that our team has been able to assist you promptly and effectively, especially when issues arise. Your loyalty and recommendation mean a lot to us. If there's anything else you need, feel free to reach out anytime!"
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Ebony Monique

August 15, 2025

5  out of  5
rating by Ebony Monique
"It was a pleasure speaking with Miguel, he's very knowledgeable and was able to provide me with better coverage for less than im paying with my current provider. Miguel was very polite and patient while explaining the details of my new policy with me . I would give him 10 stars if I could 😁 !"
We responded:
"Thank you, Ebony Monique! I'm so happy to hear about your positive experience with Miguel. It's wonderful to know he was able to assist you with better coverage and provide clear explanations. We appreciate your feedback and are always here to help with any future needs!"