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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Steve Dolinsky

Steve Dolinsky

May 2, 2025

5  out of  5
rating by Steve Dolinsky
"Brandi was very quick to respond to my needs, and handled my request immediately. Great service!"
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Amy Wilkinson

April 29, 2025

5  out of  5
rating by Amy Wilkinson
"Stephanie Lempesis and team has always went above and beyond to help my family with all of our insurance needs ! They always find us the best rates & coverage for our money ! I Highly recommend them !"
We responded:
"Thank you, Amy, for your wonderful feedback! I'm happy to know that our team has been able to assist your family with your insurance needs and find the best rates and coverage. Your recommendation means a lot to us. If you ever have any questions or need further assistance, we're here to help!"
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Nicole Warden

April 29, 2025

5  out of  5
rating by Nicole Warden
"I truly wish i had called Stephanie years ago.However I am true blue to companies I do business with and believe in.That being said...It bit me in the rear .After 25 years with our prior insurance company,I realized only recently that i was being charged about 65% more than I am currently ,with State Farm .Thats a hard pill to swallow.The staff in this office not only made my day with the quote they gave me.....They were beyond helpful, and seemed to be just as thrilled as I was. I decided not to look any further and signed up immediately..Thankyou, everyone in this agency!!!"
We responded:
"Thank you, Nicole, for sharing your experience! I'm happy to know that our team was able to provide you with a more affordable option and that you felt supported throughout the process. It's wonderful to hear that our staff made a positive impression on you. If you have any questions or need further assistance, please feel free to reach out to our office. We're here to help!"
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Terri Jenkins

April 28, 2025

5  out of  5
rating by Terri Jenkins
"I have been with this office since 2019. Today, I had the pleasure of working with Richard, who demonstrated outstanding professionalism, expertise, and service. His delivery and product knowledge were exceptional, and he provided an excellent overall experience."
We responded:
"Hey, Terri! We're honored to have had you with us since 2019, and it’s rewarding to hear that Richard made such a strong impression with his knowledge and care. Having team members like Richard and customers like you truly makes all the difference. Thank you for supporting our Jacksonville team!"
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Jake Bowden

April 25, 2025

5  out of  5
rating by Jake Bowden
"Stephanie and Brandi are quick to jump on things and do what it takes to help you out in your time of need. Highly Recommend."
We responded:
"Thank you, Jake, for your fantastic review! I'm happy to know that we were able to assist you promptly and effectively. Your recommendation means a lot to us. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
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Taylor Arseneau

April 24, 2025

5  out of  5
rating by Taylor Arseneau
"Brandi always takes care of me with such professionalism and speed. Been with them for many years now and would never dream of going anywhere else. Our local gals are something special!"
We responded:
"Thank you, Taylor, for your wonderful feedback! I'm happy to hear that Brandi has consistently provided you with professional and speedy service. Our local team truly appreciates your loyalty over the years."
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Derek Miner

April 24, 2025

5  out of  5
rating by Derek Miner
"I was having trouble accessing my account to make some updates to my policy, and Jasmine went above and beyond to help me out. She was quick, professional, and incredibly effective in resolving the issue. Great customer service!"
We responded:
"Thank you, Derek, for sharing your experience! I'm happy to hear that Jasmine was able to assist you effectively. Her dedication to providing quick and professional service is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Carol Fowler

April 24, 2025

5  out of  5
rating by Carol Fowler
"Miguel has helped us with our home, cars and motorcycle insurance. We have saved a lot of money due to his knowledge and expertise. And he’s just a phone call away and always willing to answer any questions."
We responded:
"Thank you, Carol, for sharing your experience! I’m glad to hear that Miguel has been helpful with your home, car, and motorcycle coverage. It’s great to know he’s been responsive and available to answer your questions. If there’s anything else you’d like to discuss, feel free to contact our office anytime!"
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Choy Diama

April 23, 2025

5  out of  5
rating by Choy Diama
"Best customer service, Brandi is so helpful and explained to me the questions that I asked. Staff in this office are like family. Highly recommended this place for your insurance need. Very happy people. Thank you again for all the help."
We responded:
"Thank you so much, Choy, for your wonderful feedback! I'm delighted to hear that Brandi was able to assist you with your questions and that you felt at home with our team. We truly appreciate your recommendation and are here for any of your insurance needs. Don't hesitate to reach out if you have any questions or need further assistance!"
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Frances McLaurin

April 23, 2025

5  out of  5
rating by Frances McLaurin
"The folk at this office are absolutely wonderful. They treat you with kindness and respect. They go above and beyond and they do it with a smile and proper respect. I love them"
We responded:
"Thank you, Frances, for your kind words! I'm happy to know that you feel treated with kindness and respect by our team. We always aim to go above and beyond for our customers, and it's wonderful to know that our efforts are appreciated. If you ever need anything, don't hesitate to reach out!"
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Zaina Masri

April 22, 2025

5  out of  5
rating by Zaina Masri
"Switched to this office on the recommendation of a friend and I am pleased with the communication and commitment to service. Brandy and Adrianna are informative and helpful. We’ll done ladies"
We responded:
"Thank you, Zaina, for sharing your experience! I’m glad to know that Brandy and Adrianna have been informative and helpful. Your satisfaction with our communication and service is truly appreciated. If you have any questions or need further assistance, please feel free to reach out."
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Lisa Gullian

April 21, 2025

5  out of  5
rating by Lisa Gullian
"Very friendly staff and Brandi is always very helpful."
We responded:
"Lisa, thank you so much for the fantastic review! I'm glad you had a positive experience with our office."
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Karen Strickland

April 18, 2025

5  out of  5
rating by Karen Strickland
"I want to let you know what a great insurance office this is to do business with. Everyone is so friendly and helpful and I especially want to thank Brandi and Richard for all their help with my policy. The other girls are also fantastic."
We responded:
"Thank you, Karen, for your feedback! I’m glad to hear that Brandi and Richard, along with the rest of the team, have been helpful with your policy. We appreciate your kind words and are here to assist with any future needs or questions you may have."
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The Collins' Kids

April 16, 2025

5  out of  5
rating by The Collins' Kids
"Highly recommended! Everyone I've had communications with in office and via phone or email, have all been very friendly, professional, and helpful! Everyone answers emails and provides answers and information very quickly!"
We responded:
"Thank you so much! I'm glad to know that our team's friendly and professional service has made a positive impression on you. It's great to hear that our prompt responses and helpful information have met your expectations. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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chaz torpey

April 15, 2025

5  out of  5
rating by chaz torpey
"I just love dealing with Brandi at Lempsis State farm agency.She is so friendly and and eager to please,I have been a customer for several years and it's a pleasure to deal with these folks"
We responded:
"Thank you, Chaz, for sharing your experience! I'm happy to hear that Brandi has made your interactions with our office so enjoyable. It's wonderful to know that you've been with us for several years, and we truly appreciate your loyalty. If you ever need assistance or have questions, feel free to reach out anytime."
Profile photo of Glen Le Master

Glen Le Master

April 10, 2025

5  out of  5
rating by Glen Le Master
"I have had insurance with State Farm for over fifty years, and it is because of the wonderful agents, like those here at Stephanie Lempesis State Farm. I have been working with Richard and he has bent over backwards to assist me."
We responded:
"Thank you, Glen, for your loyalty to State Farm over the years! I'm delighted to hear that Richard has been so helpful and accommodating. It's wonderful to have such dedicated team members. If you ever need further assistance, please don't hesitate to reach out."
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Sandy Ponton

April 10, 2025

5  out of  5
rating by Sandy Ponton
"It has been my experience that insurance agents are very difficult to get a hold of because they are so incredibly busy, not so at this agency, Stephanie has superseded my expectations. I’m in a crunch with a mortgage company that keeps asking for things to be changed and proof of payment change the name of the insured change the name of the mortgage just an endless amount of requests and she has been so patient and so available and made it happen for me. I am incredibly grateful that I have found her! Customer service like this is unique and rare, so kudos, thank you so much for taking care of me and my family.❤️"
We responded:
"Thank you, Sandy, for sharing your experience! I'm so happy to know that I could assist you and provide the support you needed. Your kind words about the service mean a lot, and I'm grateful to be able to help you and your family. If there's anything else you need, please feel free to reach out anytime!"
Profile photo of Ginny Christ

Ginny Christ

April 9, 2025

5  out of  5
rating by Ginny Christ
"Wonderful service. Long time customers. Very pleased with the service and staff."
We responded:
"Thank you, Ginny, for your kind words and for being a loyal customer! I'm happy to know that you are satisfied with the service and our team!"
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Melissa H

April 9, 2025

5  out of  5
rating by Melissa H
"Always readily available and helpful. Been with them for many years."
We responded:
"Thank you, Melissa, for your kind words and loyalty over the years. I'm glad to know that our availability and assistance have been valuable to you!"
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Ellen Wadlington

April 7, 2025

5  out of  5
rating by Ellen Wadlington
"Great service."
We responded:
"Thank you, Ellen, for your feedback! I'm happy to know you received great service!"
Profile photo of Menia Speights

Menia Speights

March 27, 2025

5  out of  5
rating by Menia Speights
"Excellent Service Immediately Dr. Speights"
We responded:
"Thank you, Dr. Speights, for your wonderful feedback! I'm happy to know you received excellent service right away."
Profile photo of ShaVaughn Hunter

ShaVaughn Hunter

March 26, 2025

5  out of  5
rating by ShaVaughn Hunter
"Stephanie was awesome! Great at retuning calls and text. I overall had a great experience working with her."
We responded:
"Thank you, ShaVaughn, for your wonderful feedback! I'm glad to hear you had a great experience and appreciated the communication."
Profile photo of Gary Edmiston

Gary Edmiston

March 26, 2025

5  out of  5
rating by Gary Edmiston
"I had an amazing experience at State Farm Maranda was awesome, just moving to Florida from Oregon and we purchased a new car. She worked the figures to get me a great monthly payment Thanks to the great team at State Farm Gary satisfied customer"
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Tj Farrance

March 25, 2025

5  out of  5
rating by Tj Farrance
"We have been with this agency of State Farm for close to 7 years now and love being a customer. Everyone is always extremely nice and helpful when calling and the owner Stephanie is phenomenal!!!"
We responded:
"Thank you, Tj, for your wonderful feedback! I'm delighted to know that you've enjoyed being with us for nearly 7 years. It's fantastic to hear that our team has been helpful and that you've had a positive experience with our office. If you ever need anything or have questions, we're here to help!"
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julie pinson

March 21, 2025

5  out of  5
rating by julie pinson
"I had the pleasure of collaborating with Brandi O’Brien on my life insurance policy. She was exceptional and answered all my questions, as I was entirely new to the subject of life insurance. I definitely recommend Brandi!"
We responded:
"Thank you, Julie, for sharing your experience! I'm delighted to hear that Brandi was able to assist you with your insurance policy and provide the answers you needed. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"