State Farm® Insurance Agent Stephanie Lempesis
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Delia Calut
September 7, 2024
5
out of
5
rating by Delia Calut
"Ms. Adrianne Grosshaus was very helpful and provided a great service!"
We responded:
"Thank you, Delia, for your wonderful review! I'm glad Adrianne was able to assist you and provide great service. We appreciate your feedback and look forward to helping you with any future needs. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Amy Hays
September 6, 2024
5
out of
5
rating by Amy Hays
"Between the City, the mortgage company, the insurance company and our insurance agent, Stephanie's team were the only ones able to pinpoint our issue. They were resolute in their pursuit with the insurance company, gave us direction to deal with the city, and they saved us over $600 a year, with no change in coverage! All of that with excellent, friendly communication."
We responded:
"Amy, thank you for your wonderful review! I'm glad our team could pinpoint the issue and assist you with the city and insurance company. We always strive for excellent and friendly communication. If you need any further assistance, we're here for you. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Heidi Thomas
September 6, 2024
5
out of
5
rating by Heidi Thomas
"Mrs. Lamb was of great help and she was very friendly and quick to answer any of my questions and she worked around my schedule at work! I would recommend her to anyone I know looking for insurance."
Alicia McClure
September 5, 2024
5
out of
5
rating by Alicia McClure
"Super fast response time. Very knowledgeable. Absolutely love the warm welcome to moving to Jacksonville as well."
We responded:
"Alicia, thank you for your wonderful review! I'm glad you appreciated our fast response time and knowledgeable service. We're happy to have welcomed you to Jacksonville. If you need any further assistance, feel free to reach out. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Mandinha Monteiro
September 3, 2024
5
out of
5
rating by Mandinha Monteiro
"Excelente!!!! Perfect"
We responded:
"Mandinha, Thank you for your wonderful review! I'm glad you had a perfect experience with our office. If you need any assistance in the future, we're here to help. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Brianna Nicole
August 31, 2024
5
out of
5
rating by Brianna Nicole
"I had to best experience with Adriane and Richard, they made purchasing my life insurance policy so simple, they explained everything and didn’t just try to sell me anything but really listened to what my needs and wants are to find the best option for me"
We responded:
"Brianna, thank you for sharing your experience! I'm glad Adriane and Richard could assist you with your life insurance policy. It's wonderful to know they took the time to understand your needs and provided clear explanations. We appreciate your trust and are here for any future questions or needs. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Francisco Linares
August 31, 2024
5
out of
5
rating by Francisco Linares
"Muy agradecido con Mike Vega por brindarme una excelente atención, dio respuestas a todas mis dudas, lo recomendaría a mis familiares y amigos sin dudarlo gracias por su excelente atención que Dios me lo bendiga Mike Vega."
We responded:
"Gracias, Francisco, por compartir tu experiencia. Me alegra saber que Mike te brindó una excelente atención y resolvió todas tus dudas. Agradecemos mucho tu recomendación y tus buenos deseos para Mike. Estamos aquí para ayudarte con cualquier otra necesidad que tengas en el futuro. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Christina Thompson
August 30, 2024
5
out of
5
rating by Christina Thompson
"Jasmine is amazing. She always willing to assist me with my auto policy including processing payments and answering questions. Highly recommend."
We responded:
"Christina, thank you for your kind words! I'm happy to hear that Jasmine has been able to assist you with your auto policy and provide the support you need. We appreciate your recommendation and look forward to continuing to serve you. If you have any further questions or need assistance, don't hesitate to reach out. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Marjory Hazouri
August 30, 2024
5
out of
5
rating by Marjory Hazouri
"Good customer service experience with Adriana. She was helpful but has no control over what I consider very high rates for auto insurance."
We responded:
"Marjory, thank you for your feedback! I'm glad Adriana was able to assist you and provide a good customer service experience. We understand your concerns about the auto insurance rates and appreciate your understanding. If you have any further questions or need assistance, please don't hesitate to reach out. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Casimer Pieczonka
August 29, 2024
5
out of
5
rating by Casimer Pieczonka
"I walked into this office looking for a new homeowners policy since my original insurance company bailed out of Florida. Maranda helped me with that. Got a much better policy with over $1,000 savings per year. Shanda wrote me a new car policy saving me over $200 per year as well! Great people who saved me a lot of money and gave me peace of mind!"
We responded:
"Casimer, thank you for sharing your experience! I'm glad Maranda and Shanda were able to assist you with your homeowners and auto policies, resulting in significant savings. Our team is dedicated to providing excellent service and peace of mind. If you have any further questions or need assistance in the future, we're here to help. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Terri Smith
August 28, 2024
5
out of
5
rating by Terri Smith
"With my son living in Florida and moving in to his first apartment, of course he needed insurance. My agent in Texas couldn't help so I reached out to Stephanie's office and got the pleasure of dealing with Shanda. Not only did she take care of our needs quickly, she made me feel at ease dealing with me being out of state. Thank you so very much for all your help!"
We responded:
"Terri, thank you for sharing your experience. I'm glad Shanda could assist with your son's insurance needs and make you feel at ease despite the distance. We appreciate your trust in our office. If you need any further assistance, we're here to help. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Wilma Hartley
August 26, 2024
5
out of
5
rating by Wilma Hartley
"Adrianna was very nice and helpful, looked at all my options to give me the best quote possible. She provided excellent customer service, kudos"
We responded:
"Wilma, thank you for your kind words! I'm glad Adrianna could assist you and provide excellent customer service. We appreciate your feedback and are here for any future needs. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Jessica Larrick
August 26, 2024
5
out of
5
rating by Jessica Larrick
"Shanda was very helpful and responsive! Had the best experience and will definitely keep her as my insurance agent!!"
We responded:
"Thank you, Jessica, for your positive review. I'm glad to hear that Shanda was helpful and responsive. We appreciate your business and look forward to continuing to serve you. If you need any assistance in the future, don't hesitate to reach out.- Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Tilishea Harris
August 24, 2024
5
out of
5
rating by Tilishea Harris
"Great experience. Always there to help.☺️😍😊"
We responded:
"Thank you, Tilishea, for your positive review. I'm happy to know you had a great experience with our team and found us helpful. We're always here to assist you with your insurance needs. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Mitchell Moore
August 23, 2024
5
out of
5
rating by Mitchell Moore
"Saved me lots of money :). Shanda was very helpful and friendly. Great experience. Local people, local office. Gotta love it."
We responded:
"Mitchell, thank you for your wonderful review! I'm glad Shanda was able to assist you and that you had a great experience with our local office. We appreciate your support and look forward to helping you with any future needs. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Lauren Halstead
August 22, 2024
5
out of
5
rating by Lauren Halstead
"Quick and commendable customer service! Shanda was very helpful and such a pleasure to work with. She was able to provide me a lower quote than I was previously given and bind my policy within the hour. Highly recommend!"
We responded:
"Lauren, thank you for your positive feedback. I'm glad Shanda could assist you efficiently and provide a lower quote. We appreciate your recommendation and are here for any future needs. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Marci Blount
August 22, 2024
5
out of
5
rating by Marci Blount
"Excellent customer service! Answered all my questions! Absolutely one of the best! I’m glad I switched!"
We responded:
"Marci, thank you for your wonderful review. I'm glad we could answer all your questions and provide excellent customer service. We're happy you made the switch. If you need any further assistance, please don't hesitate to reach out. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Danielle Wu
August 22, 2024
5
out of
5
rating by Danielle Wu
"Richard and Adriana were very helpful in getting me the right auto and renters insurance . I switched from progressive to state farm and the transition was super easy and worth it."
We responded:
"Danielle, thank you for your wonderful review! I'm glad Richard and Adriana could assist you with your auto and renters insurance needs. It's great to know the transition from Progressive to State Farm was smooth and worthwhile for you. If you have any further questions or need assistance in the future, our office is here to help. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Lee Horton
August 22, 2024
5
out of
5
rating by Lee Horton
"Richard Wright was very receptive, experienced, and helpful during my relocation inquiry. In my effort to learn as much as I can prior to an out of state move I found the right person to answer my questions, and address my concerns. Richard was prompt to reply to a phone call, text, or email. No AI here! Thank you for the professional and kind service that I have always associated with State Farm."
We responded:
"Lee, thank you for your wonderful review. I'm glad Richard could assist you with your relocation inquiry and provide the professional and kind service you associate with State Farm. We appreciate your feedback and are here for any future questions or needs. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Noreen Thompson
August 22, 2024
5
out of
5
rating by Noreen Thompson
"Shanda Lamb was very professional and took the time with me to make sure I understood everything I needed to know about my policy and coverage. Insurance can be confusing to the average person and I am so greatful that she assisted me. She is definitely an asset to the State Farm family."
We responded:
"Noreen, thank you for your wonderful review! I'm glad Shanda was able to assist you and make your policy and coverage clear. Insurance can indeed be confusing, and it's great to know Shanda's professionalism and dedication made a difference. She's truly an asset to our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Erin Church
July 21, 2024
5
out of
5
rating by Erin Church
"Excellent service across the board. I initially reached out for a quote on Homeowners Insurance and ended up with the best rate I’d seen since I started my search. My husband and I ended up switching our auto policies to them, as well, because the premium was way more affordable! Richard and Stephanie are amazing. So glad we switched! Update (07/20/2024): We needed their help again and, this time, Ashley was helpful, courteous, and quick with her email responses. She answered questions I didn’t even know I had! We’re sad to lose them as our local agent since we’re moving, but they have a personal connection to our soon-to-be agent and I’m already confident we’ll have another positive experience."
We responded:
"Hi Erin, we are SO glad to continue working with you on your insurance needs! Thanks for being apart of our insurance family!"
Melvin Tyler
July 9, 2024
5
out of
5
rating by Melvin Tyler
"Adriane is a true professional…She displays the customer service you would expect from State Farm…Simple the BEST…"
We responded:
"Thank you, Melvin, for recognizing Adriane's professionalism and top-notch customer service! We are glad you had such a positive experience with us. If you ever need assistance in the future, feel free to reach out. Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Syenne Melton
June 27, 2024
5
out of
5
rating by Syenne Melton
"Definitely reccomend Adriane, super sweet and helpful! Very patient with me. Great customer service!"
We responded:
"Thank you, Syenne! I'm pleased to hear that Adriane provided you with great customer service and was patient and helpful. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Ashley D
June 27, 2024
5
out of
5
rating by Ashley D
"Worked with Adriane to update my auto policy. She was very diligent with the review of my policy and took the time to explain my coverage to me so I can make informed decisions. I appreciate her kindness and quick response for quotes. Thank you for a delightful experience, Adriane!"
We responded:
"Ashley, your review means a lot to us! I'm delighted to hear that Adriane provided diligent service in updating your auto policy and explaining your coverage thoroughly. We're grateful for your kind words and look forward to assisting you with any future insurance needs. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Susi Melton
June 27, 2024
5
out of
5
rating by Susi Melton
"Adriane was very friendly and knowledgeable. She had great customer service and helped me with all my needs. I definitely recommend her!"
We responded:
"Susi, your recommendation is greatly appreciated! I'm pleased to hear that Adriane provided you with friendly and knowledgeable service, meeting all your needs. We're grateful for your positive feedback and look forward to assisting you further with any insurance needs you may have in the future! - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"