State Farm® Insurance Agent Stephanie Lempesis
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Victoria Hearne
November 7, 2024
5
out of
5
rating by Victoria Hearne
"Update 2 more years later: Jasmine is still awesome. So helpful and fast and competent. Very grateful for her! Update a year later: Still getting great, fast, reliable, friendly service from this place. I'm very pleased. This office is a little far from my house, but I refuse to switch because I always get such great, FAST help from these folks. I can't tell you how many times I've needed to make a change to coverage, or get a copy of a document/ insurance card emailed to me... I just call them and it's done within minutes. Literally, minutes. I've had great experiences with anyone and everyone who answers the phone there, but lately Jasmine had been my go-to. I highly recommend them for the level of service, and also the great coverage prices."
We responded:
"A year later: we are still honored to have you as a customer! Thank you for this awesome feedback! We are so thrilled to have you as a customer!"
Renee Easterling
November 1, 2024
5
out of
5
rating by Renee Easterling
"Miguel was ABSOLUTELY amazing! I needed coverage for auto due to my prior company rates being extremely. He was very patient, kind and thorough. Also the upsell for other products didn’t feel too “sales” if you understand what I mean. He listened to my needs and gently explained the products in details. Miguel also shared how I could save all across the board. The service was definitely A-1. I recommend this agent (preferably Miguel)"
We responded:
"Renee, thank you for sharing your experience! I'm glad Miguel could assist you with your auto coverage needs. It's wonderful to know he provided patient, kind, and thorough service while explaining the products and savings options. We appreciate your recommendation and are here for any future needs you may have. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Sonya Speights
October 25, 2024
5
out of
5
rating by Sonya Speights
"A big thank you to Shanda Lamb for reaching out after the recent hurricanes in our area. She initially called just to check on how I had fared through the storms, but our conversation led to a review of my insurance premium and some valuable updates to better support my future needs. Shanda is amazing! She truly knows her stuff. She even assisted my mom with a reassessment of her insurance needs."
We responded:
"Sonya, thank you for sharing your experience! I'm happy to hear that Shanda reached out to check on you after the hurricanes and provided valuable updates to your insurance. It's wonderful to know she could also assist your mom with her insurance needs. Shanda's dedication and expertise are truly appreciated. If you need any further assistance, our office is always here to help. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Robin Lane
October 21, 2024
5
out of
5
rating by Robin Lane
"Fast, Friendly and Professional. Super easy to deal with for all of my insurance needs"
We responded:
"Robin, thank you for your wonderful review! It's great to know that we could make dealing with your insurance needs super easy. If you ever need any further assistance, don't hesitate to reach out! - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Patti Corrente
October 21, 2024
5
out of
5
rating by Patti Corrente
"Shanda was very polite and knowledgeable. She helped us tremendously. I would most definitely refer her to my friends and family."
We responded:
"Thank you, Patti, for your wonderful review! I'm glad to hear that Shanda was able to assist you so effectively. Her politeness and knowledge are truly assets to our team. We appreciate your recommendation to your friends and family. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Donald Cerra
October 3, 2024
5
out of
5
rating by Donald Cerra
"Dry fast answer to email request!"
We responded:
"Donald, thank you for your review! I'm glad we could provide a quick response to your email request. If you need any further assistance, feel free to reach out anytime. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Ashley Riley
October 1, 2024
5
out of
5
rating by Ashley Riley
"Great service and friendly staff. Highly recommend!"
We responded:
"Ashley, thank you for your kind words! I'm happy you had a positive experience with our team. We appreciate your recommendation and look forward to assisting you with any future needs. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Tara Hubbard
September 26, 2024
5
out of
5
rating by Tara Hubbard
"Shanda Lamb on this team saved me money, was helpful in explaining things, prompt to get docs out, great to communicate with and got me better coverage than my previous auto policy. I am so thankful for her dedication to helping others."
We responded:
"Thank you, Tara, for sharing your experience! I'm happy to hear that Shanda was able to help you save money and provide better coverage for your auto policy. Her dedication to clear communication and prompt service is truly appreciated. If you need any further assistance, don't hesitate to reach out. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Marsha Goodman
September 25, 2024
5
out of
5
rating by Marsha Goodman
"Great customer service.Shanda handles our auto and travel trailer insurance.The process was a breeze.I highly recommend Stephanie office."
We responded:
"Marsha, thank you for your wonderful review! I'm glad to hear that Shanda made the process of handling your auto and travel trailer insurance so easy. We appreciate your recommendation and are always here to help with any future needs. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Scharmy “Scram” Pompy
September 24, 2024
5
out of
5
rating by Scharmy “Scram” Pompy
"We couldn’t be more grateful for Jasmine Gomillion’s incredible support! As our State Farm representative, she has always been there when we need her, responding immediately and ensuring our business is fully covered and ready to go on the insurance side. Her promptness, attention to detail, and willingness to build a strong relationship with us make her stand out. We highly recommend Jasmine to anyone looking for top-notch service and someone who truly cares about their clients! Thank you, Jasmine, for being such a valuable part of our business journey. — Scharmy & Angelica Pompy Pompy Portraits and 21.9 Films"
We responded:
"Thank you, Scharmy and Angelica, for your wonderful review! I'm so happy to hear about the exceptional support Jasmine has provided for your business. Her dedication to promptness, attention to detail, and building strong relationships truly exemplify the service we strive to offer. We appreciate your recommendation and are grateful to be a part of your business journey. If you ever need further assistance, our office is here to help. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Fred Boddie
September 23, 2024
5
out of
5
rating by Fred Boddie
"Adrian is the only person to respond to my email about the rate Increasing on my policy. Thank you"
We responded:
"Adrian's responsiveness is truly appreciated, Fred. I'm happy he could assist you with your rate inquiry. If you have any more questions or need further assistance, feel free to reach out anytime! - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Regina Ford
September 21, 2024
5
out of
5
rating by Regina Ford
"Great experience, especially given that it’s Saturday evening and I was just giving them a heads up that I woould be calling on Monday and she completed everything today which is so incredibly awesome"
We responded:
"Regina, thank you for sharing your experience! I'm happy we could assist you on a Saturday evening and complete everything promptly. Your satisfaction is our priority, and we're always here to help with any future needs. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Makayla Griffin
September 20, 2024
5
out of
5
rating by Makayla Griffin
"Shanda is the insurance representative my husband and I worked with at State Farm. She provided the absolute BEST customer service to us both! Not only was she able to bundle our home and auto insurance, she did it in a way that provided better coverage at a more affordable premium! 10/10 would recommend Shanda to handle your insurance needs with State Farm. She was an absolute GEM to work with!!"
We responded:
"Makayla, thank you for sharing your wonderful experience with Shanda! I'm so happy to hear that she provided exceptional customer service and was able to bundle your home and auto insurance for better coverage at a more affordable premium. Shanda truly is a gem, and we're grateful to have her on our team. If you have any further questions or need assistance in the future, our office is here to help! - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Christie middlebrook
September 18, 2024
5
out of
5
rating by Christie middlebrook
"Maranda and Adriane are so amazing! They are quick to help with anything I need. I continue to be impressed with the entire Stephanie Lempesis team. Highly Recommend!"
We responded:
"Christie, thank you so much for your wonderful review! I'm happy to hear that Maranda and Adriane have been quick to assist you with your needs. Our entire team strives to provide excellent service, and your recommendation means a lot to us. If you ever need anything else, we're here to help! - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Roger Sanford
September 18, 2024
5
out of
5
rating by Roger Sanford
"The only reason I stayed with State Farm is the employees at this location .State Farm is A large company and seems to have lost it’s capability to understand or has little sympathy for its clients. The employees at this location are the only reason that I maintain coverage with State Farm. They care and try their hardest."
We responded:
"Roger, thank you so much for your kind words and for sharing your experience! I'm grateful to hear that our team has made such a positive impact on your decision to stay with State Farm. We truly care about our customers and always strive to provide great service. If you ever need anything or have any questions, please don't hesitate to reach out. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Corie Mansor
September 17, 2024
5
out of
5
rating by Corie Mansor
"Fantastic team of professionals! Always quick to respond to any questions."
We responded:
"Corie, thank you for your wonderful review! I'm happy to know that our team has been quick to respond to your questions. We always strive to provide professional and efficient service. If you ever need further assistance, don't hesitate to reach out. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Shay Abbott
September 16, 2024
5
out of
5
rating by Shay Abbott
"Stephanie & her team have been pleasant to work with on every single interaction over the past three years. When I say every single one, I mean it, which is rare to find. Thanks to this office for providing transparency and suggestions around homeowners insurance, landlord insurance, car insurance, and more!"
We responded:
"Shay, thank you so much for your kind words and for being with us for the past three years! I'm glad to hear that every interaction has been pleasant and that our team has been able to provide transparency and helpful suggestions for your various insurance needs, including homeowners, landlord, and auto insurance. Your satisfaction is our priority, and we're always here to assist you with any future needs or questions. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Misty Mosley
September 16, 2024
5
out of
5
rating by Misty Mosley
"Shanda is one of the insurance agents here, and she definitely goes above & beyond. If you’re looking for insurance with a great company & people who care, look no further."
We responded:
"Thank you, Misty, for your wonderful review! I'm happy to hear that Shanda has been able to provide such exceptional service. Our team is dedicated to ensuring our clients feel cared for and supported. If you ever need anything in the future, don't hesitate to reach out! - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
P J
September 16, 2024
5
out of
5
rating by P J
"They have been great! Thank you all so much!"
We responded:
"Thank you, P J! We're glad to hear that you've had a great experience with our team. We appreciate your kind words and look forward to continuing to assist you with your insurance needs. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
alethea harris
September 16, 2024
5
out of
5
rating by alethea harris
"Excellent services.Great customer service"
We responded:
"Thank you, Alethea, for your wonderful review! I'm happy you found our services and customer service excellent. We're here to help with any insurance needs you may have. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Yaneth Villegas
September 16, 2024
5
out of
5
rating by Yaneth Villegas
"Muy amigable y dispuestas a ayudarme con mi problema, incluso cuando mi ingles no es mi primer idioma y no lo domino a la perfección, ella siempre tuvo su corazón y mente abierta y lista para entenderme. Gracias 🙂"
We responded:
"Yaneth, Me alegra saber que te sentiste bien atendida y comprendida en nuestra oficina. Nos esforzamos por ofrecer un servicio amigable y accesible para todos, sin importar el idioma. ¡Gracias por confiar en nosotros! Si necesitas algo más en el futuro, no dudes en contactarnos. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Sandra Anderson
September 16, 2024
5
out of
5
rating by Sandra Anderson
"Exceptional service and very friendly people. Couldn’t ask for better. Thank you Maranda for being so helpful and prompt!"
We responded:
"Sandra, thank you for your wonderful review! I'm glad to hear that you found our service exceptional and our team friendly. Maranda will be happy to know her prompt assistance made a difference. We're here for any insurance needs you may have. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Charles Oliver
September 13, 2024
5
out of
5
rating by Charles Oliver
"What a pleasure to work with Jasmine. She was very professional and polite and helped me with the issues I was having."
We responded:
"Charles, thank you for your wonderful review! I'm glad Jasmine could assist you professionally and politely with your issues. We appreciate your feedback and are always here to help with any future needs. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
Karalyn May
September 13, 2024
5
out of
5
rating by Karalyn May
"The team is soooo helpful! Shanda was my contact through the whole process and made it so easy. They have a text platform that makes it even easier to get everything set up and questions answered as a mom of a toddler that has a hard time taking phone calls. Amazing company and A+ service!"
We responded:
"Karalyn, thank you for your wonderful review! I'm glad to hear that Shanda made the process easy for you. Our text platform is indeed designed to make things more convenient, especially for busy parents like yourself. We appreciate your kind words about our service and are always here to help with any future needs. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"
David Hagins
September 12, 2024
5
out of
5
rating by David Hagins
"Great communication and clarification. Answered all of my questions pertaining to having 3 vehicles on my policy."
We responded:
"David, thank you for your wonderful review! I'm glad we could provide clear communication and answer all your questions about having three vehicles on your policy. If you need any further assistance, feel free to reach out. - Stephanie Lempesis - State Farm Insurance Agent, Jacksonville, FL"